Platform Overview
Executive summary of the Refresh App Web platform.
Platform Value
Refresh App Web delivers workforce analytics and risk detection through a modern, scalable SaaS platform deployed on Cloudflare's global edge network.
Key Capabilities:
Real-time workforce insights
Multi-tenant architecture
Global edge deployment
99.99% uptime SLA
Sub-50ms response times globally
Technology Stack
Edge-first: SvelteKit, Cloudflare Workers, Neon Postgres. See Architecture: System Overview.
Business Metrics
Performance:
Global latency: <50ms (p95)
Uptime: 99.99%
Page load time: <2s (p95)
Scale:
Multi-tenant: Unlimited organizations
Global distribution: 300+ data centers
Auto-scaling: Elastic compute
Security:
SOC 2 Type II ready
GDPR compliant
Row-level security
End-to-end encryption
Cost Structure
Cloudflare Workers:
Pay-per-request model
No idle costs
Predictable scaling costs
Neon Database:
Serverless PostgreSQL
Auto-scaling compute
Only pay for what you use
Total Cost: ~$200-500/month (development), scales with usage
Competitive Advantages
Edge-First Architecture - Fastest global performance
Serverless Economics - No wasted infrastructure spend
Modern Tech Stack - Rapid feature development
Security-First - Multi-layered security model
Related Documentation
Last updated: October 2025
Last updated